At G20 Summit, Saying it with Flowers is a Welcome Logistical Feat

Monday, 05 October 2009
Cheryl Bakin had less than 24 hours to research floral
protocol for about six countries, clear security, check in
with hotel logistics, source product and rally her designers before her shop, Parkway Florist & Flower Delivery, delivered welcome arrangements to several hotels hosting several dignitaries for last week’s G20 Summit. Oh, and she had to figure out how to make a wreath that looked like South Korean flag, for a ceremony at the Korean War memorial on the banks of the Allegheny River.

She turned to fellow florists to get feedback and shared behind-the-scene details, including a goose bump-raising salute from Korean War veterans and a handshake with Korean
dignitaries.

Bakin's shop was one of several helping welcome world leaders to Pittsburgh. She was quick to minimize her role and give kudos to Design Space , an event-only florist that provided the flowers for Mrs. Obama's dinner at the Theresa Heinz-Kerry estate and a luncheon at the Andy Warhol museum. Harold’s Florist provided numerous fruit baskets to the Chinese delegation.

Karen Farrell of Chris Puhlman Flowers told the Post-Gazette that her shop assembled arrangements for Air Force One and for delegations from India, Indonesia, Japan, Germany, France and South Africa.

She handled the orders through airline caterers, and like Bakin, didn’t get the first one until a day before the summit began.

Farrell, too, had to meet specific cultural and décor preferences, including the Indonesian’s desire to have everything pink and white and the Indian delegation’s request to have flowers in each of its
plane’s 12 bathrooms.

When the U.S. delegation’s order didn’t come, Farrell offered one anyway. When she got the go-ahead from the military, she and her staff scrambled to make another tight deadline, sending two floral arrangements "and a note … thanking the president and first lady for bringing the world to Pittsburgh."

One arrangement was red, white and blue. “The other arrangement was — of course — black and gold with sunflowers and two Steelers teddy bears for the president's daughters, Sasha and Malia,” the paper reported.

Bakin kept her pals updated throughout the summit, with arrangement descriptions and some other colorful moments. She particularly liked seeing the flight crews leaving the hotels to board their jets with supersized American provisions: Philadelphia cream cheese, jumbo jars of peanut butter and Craftsman leaf blowers.

“I did not do anything great or wonderful that any of you would not have done,” she wrote. “In the end, it was all about providing service to some pretty neat customers, (and) isn't
that what we do each and every day?”

Source:
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