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Wedding Policies & Procedures

An initial consultation of approximately 1 hour, and a 15 to 20 -minute final consultation, is free of charge. Any additional appointments may be billed at the rate of $50.00 per hour.

If samples of centerpieces or bouquets are requested, these items can be made, and will be charged to you at the current retail price. (Often the cost can be higher than quoted in your proposal because we are buying 1 bunch of product -- instead of 12 or 24 bunches.)

We require a retainer of 30% of the estimated flower costs, determined at your initial appointment, to reserve your wedding date on our calendar. This retainer is non-refundable. Dates are reserved on a first-come, first-serve basis. Your wedding is booked on our calendar when we receive your retainer. We limit the number of weddings we book for any given weekend to insure that we can provide the service and care you deserve for your big day. This Retainer is applied to your wedding balance.

All personal flowers are delivered to the ceremony location approximately one hour to 1.5 hours before the start of the ceremony. This allows time for set up, pinning on boutonnieres and corsages, and insures your flowers are absolutely fresh for the walk down the aisle. If requested, we will deliver earlier if flowers are needed for photographs. There may be additional costs involved. Requests to deliver the flowers to other locations or in a different time frame must be made at least four weeks in advance of the wedding date.

All changes to the wedding order - including table counts are due three weeks prior to the wedding. Final payments for all wedding flowers are to be made two weeks prior to the wedding, and must be paid in cash or check only. We will not place an order for the flowers needed for your wedding until your order is paid in full.

All rental equipment will be picked up following the wedding by Parkway Florist. Any broken, damaged, or missing equipment will be billed to you at the retail value., and will be charged to your credit card that we have retained on file with your wedding order.

We sell style and color as the most important components of the bouquets and arrangements for your wedding order. Every effort is made to obtain the flower varieties you have chosen. Sometimes a specified flower variety is not available from our suppliers, or arrives in poor condition. We reserve the right to use our professional expertise & judgment to substitute another flower that will maintain the same colors, look, and value in your flowers.

In the event of a cancellation, we will refund any funds paid to our firm beyond your initial non-refundable retainer, if your wedding is cancelled more than 30 days prior to your reserved wedding date. For cancellations made during the 30 days prior to your wedding date, payment is due in full immediately for all flowers and services as shown on your initial wedding proposal.

Should your wedding get POSTPONED, we will carry your Retainer and any payments made forward for you for up to one (1) years. We will work with you on your new wedding date, and happily prepare wedding flowers for you if we are available on your date. Advising us of your new date as early as possible helps to ensure that we will be available to work for you again.